Please make sure to prime new pods before vaping. To do so, simply take 20 to 30 dry hits (draw air from the mouthpiece without firing the device). Also, make sure not to press the button for more than 7 seconds at once. We recommend refilling each pod up to three times to ensure optimal tastes.
Sometimes air bubbles can be trapped in the coil, causing a harsh hit. (You will see a bubble near the hole at the center of a pod) If that happens, please shake the pods a couple times to release the bubbles.
Don't hesitate to let us know if this article doesn't resolve the issues. Thanks!